7 Deadly Sins of Email

Tetsou’s article regarding the “7 Deadly Sins of Email amused me, because I am guilty of at least a couple of the sins. Email is not my strong point. I prefer to stay in touch with people via email, but I am notoriously bad at actually replying to email. So the seventh sin

7. Failure to respond in a timely fashion
I was recently sent an email from an Internet consultant who wanted to buy a domain name from me. I wasn’t using the name at the time and promptly replied that I would be willing to sell at a reasonable price. Several days went by and I heard nothing back. I checked my email account to ensure that everything was working fine, which it was. After a few weeks, I came to the conclusion that the consultant had rejected my offer and so I sold the name on. Imagine my surprise when I heard back from the consultant agreeing to the price! I regretfully informed him that he had missed the boat. Avoid this sin by being diligent and responding to client and customer emails in a prompt and timely fashion. Your customers will thank you for the courtesy.

For anyone who’s sent me an email, then gotten annoyed because two or three months have passed and I haven’t answered, fear not! I will answer your email. Eventualy. I don’t think I’ve ever gone a year without answering an email. But I’ve definitely come close.

Related posts:

  1. The seven (er, 11) deadly sins of Linux security
  2. Mess with Outlook user’s minds!
  3. Configure Firefox to use Thunderbird, kmail or other external email clients

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Profile picI am a 40-ish uber-geek, Daoist and family man. Blessed to have one incredible wife and three wonderful kiddos. Dao has been kind to me.

June 2006
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